E-commerce Operations & Growth

Specializing in Comprehensive Services for Operating and Growing Your E-commerce Sites

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star Full Spectrum Ecom Management star Advanced UX & Speed star Product Optimization & Audit

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STORES WE’VE WORKED WITH

A black and white logo for a homepage.
A black and white logo for the homepage.
A black and white logo for the homepage.

OUR PROCESS

Ready to Go Hands-Off? Our Approach Integrates Six Key Services.

UX Analysis & Optimization:

From first click to final checkout, every aspect of your eCommerce UX experience refined.

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Site Maintenance:

Streamlined management, prioritizing Updates, Security, and Scalability.

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Product Listing & Optimization:

Elevate product listings, enhancing CRO, ROI, SEO, and customer appeal.

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Speed Optimization:

Boosted site speed for smoother shopping and better conversions.

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Multichannel Content Strategy:

Enhanced visibility with article writing and biweekly newsletters, boosting traffic and customer engagement.

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Technical SEO & Audit:

Focused e-commerce SEO: strategic site audits and customized optimization

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Seamless Managed Onboarding

A smooth and efficient transition.

1️⃣ Step One

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Introduce a comprehensive management plan tailored to boost your store.

2️⃣ Step Two

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We take over management essential tasks like maintenance, listing optimization, UX, speed, and more.

3️⃣ Step Three

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Deliver reports and analytics to optimize and identify new opportunities, with transparent communication.

The Benefits of Our Process

Before Ecom Directors

  • High internal costs; no clear strategy.
  • Overextended, one person juggling multiple expert roles inefficiently.
  • Poor product listings.
  • High cart abandonment.
  • Outdated, slow website; frustrated visitors.
  • Minimal blog engagement.

After Ecom Directors

  • Enhanced speed and UX lead to higher customer retention and sales.
  • Engaging, clear product listings increase conversions.
  • Optimized checkout reduces cart abandonment.
  • Lower overhead costs.
  • More website visitors.

Future

  • Regular optimizations for growth and scalability.
  • Continuous service innovation.
  • Monthly conversion growth via testing.
  • Trendspotting with advanced analytics and AI tools.
  • Efficient, ongoing maintenance.

CURATED PACKAGES

See our premium services. We ask a commitment of three months, the ideal timeframe to see improvements.

Small Store – Revenue Under $500k

Starter Plan: $2,650/month $3,950/mo

The Small Business Plan offers a blend of store essentials: Annual technical audits, basic SEO, product enhancements, bi-monthly blogs, store tuning, UX advice with development, site maintenance, and monthly analytics.

1. Technical Optimizations:

  • Technical Audits and Plans
  • Product Listing Optimizaton & Testing
  • SEO Strategy with Keyword Research

2. User Experience (UX) and Maintenance:

  • UX Improvements
  • Site Maintenance, Security Updates, and Enhancements
  • Detailed Analytics and SEO Reports
  • Site Speed Optimizations

3. Content Marketing:

  • 2 Blog Posts/m
  • Optional Quarterly Growth Consultation

4. Development Hours:

  • 25 Global Dev Hours/m

This compact package is ideal for small businesses expanding their online presence.

Growing Store – Revenue $500k+

Grow Plan: Custom

The Growth Plan provides an advanced suite for expanding businesses: Biannual audits, advanced SEO, product strategies, monthly blogs, biweekly newsletters, store optimizations, UX advice, regular maintenance, and detailed analytics.

1. Technical Optimizations:

  • Biannual Technical Audits and Plans
  • Product Listing Optimizaton & Testing
  • SEO Strategy with Keyword Research

2. User Experience (UX) and Maintenance:

  • UX Improvements
  • Site Maintenance, Security Updates, and Enhancements
  • Detailed Analytics and SEO Reports
  • Site Speed Optimizations

3. Content Marketing:

  • X Blog Posts per Month
  • Optional Quarterly budget consultation

4. Development Hours:

  • X Global Dev Hours

This plan provides advanced management and growth for scaling businesses in the digital market. Book a Call →

Addon

Order Fullfilment Agent

Our service provides expert employees who seamlessly manage your e-commerce store’s order fulfillment enhancing operational efficiency. By handling these critical tasks, we ensure timely deliveries and customer satisfaction, allowing you to focus on growth.

Addon

Dedicated Support Agent

Our Dedicated Support Agent provides expert e-commerce support, managing phone and live chat, issue resolution, and returns. They align with your brand, enhance customer satisfaction and loyalty, and adapt to your business needs.

Featured Case Studies

Take a look at a few of our success stories.

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KayakShops

Discover KayakShops’ Transformation: A Remarkable Success Story with Ecom Directors.

Case Study
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SpyTechStop

Unveiling Our Strategy: A Journey to a 62.61% Increase in Orders and 81.50% Growth in Sales.

Case Study
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Coming Soon

Coming Soon: Video of how our team works to optimize and transform clients.

Case Study
Testimonials

What People are Saying

Hear from Some of Our Customers and What They Are Saying.

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“Partnering with Ecom Directors was a smart move. I was wrapped up in everyday tasks; I hardly had time to think about growth. They took over and dove into the nitty-gritty, focusing on speed, UX, Content, SEO, and tuning product pages. Their approach was smart and strategic. They got the language right to connect with my customers. I saw boosts in conversion and engagement. 100% would recommend.”
Jose Hernandez
Director, Kayakshops
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“Ecom Directors has been a game-changer for me. They transformed my site into a user-friendly conversion machine. We’re talking quicker load times, way better visibility on Google, and products that pop out. They’ve got this whole holistic approach – tweaking the tech stuff, making my products shine, and engaging with more customers. Hats off to the Ecom Directors crew – you guys rock!”
John F. Fox
Director, SafeNow
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About Us

Ecom Directors started with a simple yet ambitious goal: to streamline the e-commerce management experience for stores of all sizes. Our journey began as a small team who believed in the transformative power of a comprehensive offering for store operation. Today, we have grown into a dedicated group of experts in each discipline, but our core mission remains unchanged.

Our expertise is rooted in real-world experience and a deep understanding of the evolving landscape of online shopping. From optimizing user experiences to enhancing SEO, driving traffic, and boosting conversion rates, we’ve navigated the challenges and celebrated the successes alongside our diverse clientele.

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FREQUENT QUESTIONS

We specialize in assisting eCommerce businesses of all sizes, particularly those looking to enhance their online presence, improve user experience, and increase sales through strategic digital solutions.

Yes, we believe in collaborative growth. We’re open to forming partnerships that align with our mission of advancing eCommerce success.

We provide regular updates on progress and performance. Expect comprehensive monthly reports and the availability of more frequent updates upon request.

For data protection, we employ robust cybersecurity measures, including secure encryption protocols and regular security audits, to safeguard client data. Additionally, we conduct staff training programs to instill a culture of data privacy and security, ensuring every team member understands and upholds our high standards of data protection and legal compliance. This comprehensive strategy ensures both adherence to legal obligations and the safeguarding of sensitive client information.

Our team has a broad range of experience across various eCommerce sectors. We customize our approach to meet your specific industry’s unique challenges and opportunities.

To begin, we need access to your website analytics, product details, and an overview of your current digital marketing strategies. This helps us tailor our services to your specific needs.

Post-engagement, you’ll have direct access to our support team via email, phone, or a dedicated client portal, ensuring timely and effective assistance.

Ecom Directors effectively manages client feedback through multiple channels, categorizing and analyzing it for actionable insights. We prioritize and implement necessary adjustments, keeping clients informed about changes and their impacts. This process is followed by gathering follow-up feedback to ensure the effectiveness of these changes, demonstrating our commitment to continuous service improvement and client satisfaction.

SEE A FREE DEMO

Please complete the form with your website information. Our team will conduct a complimentary, thorough audit and provide insights into your website’s potential.

At Ecom Directors, our goal is to foster the growth of your online business. Should our existing services not align perfectly with your requirements, we’re ready to tailor a solution specifically for you.

Expect a response from us within 24 hours, because your business matters to us!